Refund & Cancellation Policy

Plans are billed in USD on a recurring basis. You can cancel at any time from the Stripe customer portal. When you cancel, your plan remains active until the end of the current billing period; it does not renew afterwards.

Each paid plan includes a monthly brand allowance. Unused allowance does not roll over and is not exchangeable for cash or a credit balance — the subscription is service usage, not stored value.

• If you were charged in error or double-charged, we refund the incorrect charge in full.
• If the service was materially unavailable for a sustained period during your billing cycle, contact us for a pro-rata credit or refund.
• Where a statutory right to a refund applies to you, that right is unaffected by this policy.

Because assets are generated and delivered digitally on demand, we generally do not refund a completed billing period once generation has been used, and we do not refund unused monthly allowance. If you are unhappy with a generated result, we will prioritise regenerating it rather than issuing a refund.

Email support@digihumm.shop with your account email and the charge in question. We respond within one business day. Disputes are handled in line with Stripe's standard dispute process. See also our Terms of Service.